Privacy Policy for Casino Fiz

Effective Date: March 1, 2026

Welcome to Casino Fiz. Your privacy is important to us, and we are committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services in the United Kingdom. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Data Controller

Casino Fiz is the data controller responsible for your personal data. You can contact us at:

Email: [email protected]
Address: Casino Fiz Ltd, 123 Gaming Street, London, UK, W1A 1AA
Phone: +44 20 7946 0123

2. Information We Collect

We collect and process the following types of personal data:

Identity Data: Name, date of birth, gender.
Contact Data: Email address, postal address, telephone number.
Account Data: Username, password, and other registration information.
Financial Data: Payment card details, bank account information, transaction history.
Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
Usage Data: Information about how you use our website, products, and services.
Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

3. How We Use Your Information

We use your personal data for the following purposes:

To verify your identity and age to comply with legal and regulatory requirements.
To provide and manage your account and services.
To process payments and prevent fraud.
To communicate with you, including sending updates, promotions, and customer service messages.
To improve and personalise our services and website experience.
To comply with legal obligations and respond to lawful requests from public authorities.
To conduct internal research and analysis to improve our business.

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

Your consent, where you have given it.
Performance of a contract to which you are a party.
Compliance with a legal obligation.
Our legitimate interests, such as improving our services, preventing fraud, and ensuring security, provided these interests do not override your rights and freedoms.

5. Sharing Your Information

We may share your personal data with:

Regulatory and law enforcement authorities as required by law.
Payment processors and financial institutions to facilitate transactions.
Service providers who help us operate our business, such as IT, marketing, and customer support providers.
Affiliated companies within the Casino Fiz group.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

6. International Transfers

Your personal data may be transferred to, and processed in, countries outside the UK. When we do so, we ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised or unlawful processing and against accidental loss, destruction, or damage.

8. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including to satisfy any legal, accounting, or reporting requirements.

9. Your Rights

You have the following rights under data protection laws:

Right to access your personal data.
Right to rectification of inaccurate or incomplete data.
Right to erasure of your data in certain circumstances.
Right to restrict processing.
Right to data portability.
Right to object to processing based on legitimate interests or direct marketing.
Right to withdraw consent at any time, where processing is based on consent.
Right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data protection rights have been violated.

To exercise any of these rights, please contact us at [email protected].

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. For detailed information, please refer to our Cookies Policy.

11. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children under 18. If we become aware that we have collected data from a child under 18, we will take steps to delete such information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]
Phone: +44 20 7946 0123
Address: Casino Fiz Ltd, 123 Gaming Street, London, UK, W1A 1AA