Fiz Casino

Fiz Casino is commonly advertised with a first-deposit welcome bonus of up to 400%, but the exact maximum amount, currency, minimum deposit, wagering requirement and expiry period can vary depending on the current promotion and the player’s account settings.

Before claiming the bonus, open the Promotions or Cashier section and check the full bonus terms. Pay particular attention to the minimum qualifying deposit, eligible games, wagering requirement, maximum bet while wagering, restricted games, expiry time and any maximum cashout rule. A welcome bonus should only be claimed if you understand all of these conditions.

To permanently delete or close a Fiz Casino account, contact customer support and request permanent account closure. If the reason is related to gambling control, also request permanent self-exclusion so the account cannot be reopened for gambling activity.

Before sending the request, withdraw any available real-money balance, cancel active bonuses if they block withdrawals, and save copies of your transaction history and support messages. Then write to support with a clear request such as: “Please permanently close my Fiz Casino account, apply permanent self-exclusion and stop all marketing communications.”

Personal data may not always be deleted immediately, because casinos can be required to retain certain records for legal, anti-fraud, payment or AML reasons. You can still ask Fiz Casino to confirm which data must be retained and to delete or anonymise any information that is no longer legally required.

The amount you can withdraw from Fiz Casino at once depends on the payment method, account status, verification level, bonus conditions and the withdrawal limits shown in your Cashier. Some publicly listed information mentions a single-withdrawal limit of around 1,500 account credits or currency equivalent, but the actual available amount can be lower if weekly, monthly, bonus or risk-review limits apply.

To check your personal limit, log in to your account, open Cashier, choose Withdrawal and select your payment method. The withdrawal form should show the minimum and maximum amount available for that method. If the amount is rejected or remains pending, check whether wagering is completed, identity verification is approved and all requested payment documents have been submitted.

Fiz Casino offers a live casino section that may include live roulette, live blackjack, live baccarat and live poker. The exact live tables, providers and game-show titles can change depending on the player’s location, device and current lobby availability.

To see the current live casino selection, log in to Fiz Casino and open the Live Casino or Live Dealer category. You can then filter games by type, provider or table limits. Always check the table rules, minimum bet, maximum bet and game language before joining a live dealer table.

Fiz Casino may lock an account if it needs to review identity documents, age verification, payment ownership, suspicious transactions, bonus abuse, multiple accounts, incorrect registration details or a possible breach of the Terms & Conditions. An account may also be restricted during AML, fraud or responsible gambling checks.

If your account is locked, do not create a second account. Check your email and account inbox for a document request or explanation. Then contact support and ask for the exact reason for the restriction and the steps required to restore access or withdraw the remaining balance. Provide only the documents requested through the official upload area or verified support channel.

To verify a Fiz Casino account, you will usually need a valid government-issued photo ID, such as a passport, driving licence or national ID card. The casino may also ask for proof of address and proof that you own the payment method used for deposits and withdrawals.

Commonly requested verification documents include:

• a passport, driving licence or national ID card;
• a recent utility bill, bank statement or official document showing your name and address;
• proof of payment method ownership, such as a bank statement, e-wallet screenshot or partially masked card image.

All documents should be clear, valid, uncropped and match the name, address and payment details on your Fiz Casino account. If any detail does not match, withdrawals may be delayed until support completes additional checks.

You can usually set deposit limits through the account settings or Responsible Gaming section of Fiz Casino. Deposit limits help control how much money can be deposited over a selected period, such as a day, week or month.

To set a deposit limit, log in to your account, open Account Settings or Responsible Gaming, choose Deposit Limit, select the limit period and enter the maximum amount you want to allow. Confirm the change and check that the new limit appears in your account.

If you are reducing your deposit limit, the change is normally intended to take effect quickly. If you request a higher limit, the casino may require a waiting period or additional confirmation. If you are setting limits because gambling is becoming difficult to control, consider using cooling-off, self-exclusion or external gambling support tools instead of increasing your limit.